A guide to using this form can be found here.

Please read the following instructions carefully, as these can impact the timely delivery and availability of your contracts.

• Before you submit the contract, ensure that the listing has been created in your CRM and sent to the RTA portal, or created in the RTA app.
• Do not resubmit a contract unless this is an updated file. Resubmitting a contract will not fast track the process, but will instead delay its availability in RTA as the new submission is reprocessed.
• We require each contract to be submitted as a single PDF file, and cannot merge documents on your behalf. For Victorian contracts that have a separate Section 32 file, you can click here to combine PDFs.
• Please allow up to 1 business day for the contract to be available in the app. To ensure that contracts are available when required for signing, we recommend submitting them as soon as they have become available to your Team — not once an offer has been received. We cannot guarantee same-day processing; contracts and submissions will be addressed on a first-come, first-served basis.
• We only keep the files you submit for a short time and don’t store them permanently. More information can be found in our Terms of Use.

PLEASE NOTE:

We process contract submissions Monday – Friday between 9am and 5pm.

If you require a contract to be available in the app ready for an auction on the weekend, you must have submitted the contract request prior to 2:30pm on Friday.